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Common Windows 8 Installation Errors

Problem Description:
For computers preinstalled with Windows 8 you have to do very little other than setup and configure the OS to meet your preferences. But in the event you are upgrading an old computer running Windows 7 or Vista or XP to Windows 8, you will have to manually install Windows 8. Following are some of the common errors users encounter during this process.
Affected Products:
Windows 8, Windows 8.1 and other editions of Windows.
Cause of the Problem:
  • Not Applicable
Common Errors During Windows 8 Installation:
Step 1 : Errors Copying Windows 8 Files
  1. During Installation your computer may stop the installation process if the system cannot copy files. Following can be some of the root causes of this error.
  2. Your Windows installation media is corrupted. Try cleaning the disc with a soft cloth, inserting it in the CD or DVD drive, and then beginning the Windows installation again. If that does not fix the problem you will need to contact Microsoft or the retailer from where you purchased Windows 8.
  3. The CD or DVD drive is not working properly. Or if there is too much disturbance to the computer during installation that can also create read errors. You may have to try installing Windows 8 from another media or replace the drive.
  4. If your computer has multiple CD or DVD drives, your computer might be trying to locate files on the wrong drive. Disable the drives that you aren't using. Otherwise, try inserting the disc into a different drive, and then start the installation again.
Step 2 : Blue or Black Screen During Installation
  1. This is usually caused by hardware or software that is incompatible with Windows 8.
  2. Uninstall all antivirus software, and then restart your computer. Don't forget to enable antivirus software after you install Windows.
  3. If the installation fails again, there might be a hardware incompatibility problem. Go to the Microsoft website to see if your computer can run Windows 8.
  4. If you have compatible hardware and your computer still stops responding, disable any unnecessary hardware. Remove or disable network adapters, sound cards, and USB devices; and then restart the installation.
Step 3 : Monitor Fuzzy or Blurry After Installation
  1. Make sure that the monitor cable connections are tight and that the video card is correctly installed in the computer. If the monitor image flickers, you might need to change the monitor resolution.
  2. Also check the monitor software and video card. You might also need to get the latest driver for your video card or monitor.
If above steps did not help fix your problem, you need assistance from a certified technician. Please call GuruAid at 0800 031 4181.