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Setup Outlook to Connect to Internet Email Account

Problem Description:
There are two ways to access emails provided by your Internet Service Provider (ISP). One way is to connect to the service through your browser the way you connect to Google Gmail, or Outlook.com or Yahoo Mail. The other way is to use Microsoft Outlook client to access your email service account with the ISP. The advantage of using Outlook is that you have access to a lot of advanced features built into the Outlook Client software.
Affected Products:
Microsoft Outlook 2013; Microsoft Outlook 2010; Microsoft Outlook 2007; Microsoft Outlook 2003.
Cause of the Problem:
  • Not Applicable
Instructions for Connecting Outlook Client to Internet Email :
Step 1 : Configure Outlook to Connect Automatically
  1. To complete these steps, you will need to know your email address and password provided by your Internet service provider (ISP).
  2. Start Outlook. Click the File tab. In the Info category, click Account Settings, and then click Account Settings in the dropdown. On the Email tab, click New.
  3. In the Add New Account dialog box, to configure the new email account automatically, configure the following settings in the Email Account section under Auto Account Setup: In the Your Name box, type your full name; In the Email Address box, type your e-mail address.
  4. In the Password box, type the password that your ISP provided. In the Retype Password box, retype the password, and then click Next.
  5. If your account is successfully configured, the Add New Email Account dialog box indicates that the account is created successfully. Click Finish, and then click Close to complete the account setup.
Step 2 : Configure Outlook to Connect Manually
  1. To complete these steps, you will need to know your email address and password provided by your Internet service provider (ISP).
  2. In the Add New Account dialog box: Click the Manual setup or additional server types check box, and then click Next. Click POP or IMAP, and then click Next.
  3. Under User Information, configure the following settings: In the Your Name box, type your full name. In the Email Address box, type your full email address.
  4. Under Server Information, click the kind of email account that you have in the Account Type box. If you select POP3 or IMAP in the Account Type box, configure the following settings.
  5. In the Incoming mail server box, type the name of the server in lowercase letters. The name may be in the form of "mail.lester.com.
  6. In the Outgoing mail server (SMTP) box, type the name of the outgoing email server in lowercase letters. The name may be in the form of "mail.lester.com".
  7. In the User Name box, type your user name. The user name is usually the part of your email address to the left of the @domainname. Some ISPs require the full email address so check with your ISP.
  8. In the Password box, type the password that your ISP provided. If you want Outlook to remember your email account password, click to select the Remember password check box.
  9. Click Test Account Settings. When you click Test Account Settings. This will check your internet connectivity, SMTP server, POP3 server settings, and a test message is sent.
If above steps did not help fix your problem, you need assistance from a certified technician. Please call GuruAid at 0800 031 4188.