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Windows Unable to Print Files
- Printer device driver is damaged.
- Device conflict exists between the printer and another device.
- Windows Printer Subsystem Files are Corrupted.
- The printer device driver software is sometimes updated by the Windows Update process. During this process or for some other reason your printer device driver may get damaged.
- To fix this problem, you need to first uninstall the printer by selecting the Printer and Device applet from the Control Panel.
- Select the installed printer by Right Clicking it, and delete or install it. If you are prompted to remove extra files, click Yes.
- Then reinstall the printer by selecting "Add a printer", and then follow the instructions on the screen to reinstall your printer driver.
- A device may be conflicting with your computer printer port, or the port may not be turned on. To fix this problem, you may have to remove and then reinstall the printer port.
- Right-click My Computer, and then click Properties; Click the Hardware tab; Click Device Manager; Double-click Ports (COM & LPT); Double-click the port to which your printer is connected.
- If the Device status box says that the device is working correctly, your computer has another problem.
- If the Device status box indicates a problem, click OK, and then click Remove. Click OK, and then restart your computer.
- After your computer restarts, try printing the file.
- Use the System File Checker tool to scan all protected files and verify their versions:
- Click Start, and then click Run. In the Open box, type sfc /scannow, and then click OK.
- The /scannow switch scans all protected system files and replaces incorrect versions with correct Microsoft versions.